Help Desks
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- AmberCat
Web-based and desktop software for internal and external help desks, customer service, and facilities management.
www.ambercat.com - Avante Solutions
Offers the HEAT software package for help desks.
www.avantesolutions.com - OmniTracker
Customizable workflow tool for bug tracking, quality assurance, help desks and call centers.
www.omninet.de - Symon Communications, Inc.
Manufacturer of electronic LED moving message displays, signs, readerboards and alerting software for ACDs, call centers and help desks.
www.symon.com - Help Desk Horrors
A collection of stories from help desks and support services, drawn from real life with a smattering of fiction and urban legends.
www.gopherit.org - KR Consulting
Management consulting firm for help desks and customer support centers.
www.krconsulting.com
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